Your company works for you, 24/7, with digital employees.

Your company only works when you're on top of it.

That's the real problem. You don't lack work — you lack someone to do it when you're not there.

• Every query, every order, every decision waits for you.

  You're the bottleneck of your own company. If you don't answer, nobody does. If you don't review it, it doesn't ship. Holidays, weekends and nights included.

• Your customers write at 10pm. Your company replies tomorrow.

  Every hour without a reply is a sale going cold or a customer going elsewhere. Demand doesn't keep office hours — your company does.

• What your company knows lives in your head and a thousand files.

  Manuals in PDFs, WhatsApp threads, spreadsheets, policies only you know. Nobody — human or AI — can work with that as it is.

• Your CRM, your store and your WhatsApp don't work together.

  For anyone to work on your behalf, they need to read and write in your systems. Without that connection, any AI gives generic answers. With it, it actually works.

From doing it all yourself to directing a team that never sleeps.

It doesn't matter if you have everything digitalized or nothing. We start from wherever you are and hire your first digital employees together.

• 01 — We audit your starting point

  We analyze what knowledge you have, what tools you use, and which parts of your operation can start running on their own right away. No judgment, no empty promises.

• 02 — We teach them your company

  We index documents, images, videos, audio and databases. Everything your company knows becomes your digital employees' memory — they answer with your data, they don't make things up.

• 03 — We give them tools and channels

  We connect your CRM, your store and your calendars, define your business rules and open the channels: your customers' (web, WhatsApp, phone) and yours for directing (WhatsApp, Slack, Teams, email).

• 04 — You direct from wherever you want

  Your company starts working on its own. You approve, correct and give instructions from the dashboard or directly through your preferred channel — like you'd message an employee.

Your digital employees never make things up. They only answer with what you've taught them.

We index all your knowledge — documents, spreadsheets, images, videos — and turn it into your digital team's memory. Every answer is backed by real data from your company.

• Documents & PDFs: Manuals, contracts, product sheets, presentations, internal policies.
• Images & screenshots: Visual catalogs, blueprints, system screenshots, product photos.
• Videos & recordings: Training sessions, product demos, presentations, video tutorials.
• Audio & calls: Meeting recordings, company podcasts, support call recordings.
• Databases & spreadsheets: Product catalogs, price lists, customer histories, inventories.
• Web & online content: Your website, blog articles, documentation, product pages.

• Searchable vector database: Your knowledge indexed and accessible to your digital employees in milliseconds. Every answer backed by your own data.
• Generated APIs: If your system doesn't have an API, we build it. If it does, we connect it. Your digital team can read and write anywhere.
• Real-time dashboards: Your Excel data or databases turned into panels anyone on your team can query or talk to directly.

Your digital employees don't just respond — they work. They query your CRM, update orders, generate documents, book appointments.

The difference between a chatbot and a digital employee is the brain behind it: integrations, business rules and the protocol that connects AI to your real systems.

• MCP Server — Your company's nervous system

  An MCP server (Model Context Protocol) is the bridge between AI and your systems. It's Anthropic's standard that allows any AI model — Claude, GPT, Gemini — to access your data, execute actions, and integrate with your tools securely and in a standardized way.

  Without MCP: AI replies with generic information. With MCP: your digital employee checks your CRM, updates an order, and books a meeting — all in the same conversation.

• Tool Calling — The employee that does, not just talks

  Tool Calling lets the digital employee execute real actions in your systems: search an order, create an invoice, send an email, update a contact in your CRM. It doesn't just respond — it works.

  The customer asks about their order status. Your digital employee queries your ERP in real time and responds with the exact information. Without you having to do anything.

• RAG — Memory that never makes things up

  Retrieval Augmented Generation: before answering, the digital employee searches your knowledge base and uses that information as context. Precise, verifiable answers — always based on what you've taught it.

  The customer asks about the returns policy. Your employee searches your manual, finds the exact clause and answers precisely. No hallucinations, no guessing.

• Business rules — Your digital team knows what it can and can't do

  We define your policies, exceptions, escalation flows and authorization limits. Each digital employee knows when to resolve on its own and when to hand the conversation to you — with full context.

  If the discount exceeds 15%, the employee escalates the decision to your WhatsApp with a summary. If not, it handles it on its own.

We connect all your tools: HubSpot, Zoho CRM, Odoo, Salesforce, WooCommerce, Shopify, PrestaShop, Google Calendar, Calendly, Outlook, WhatsApp Business, Telegram, Instagram DM, Slack, Microsoft Teams, Gmail, SMTP / Email, Twilio / VoIP, WordPress, Notion, Airtable, REST APIs, Webhooks, SQL databases, And where there's no API — we build one

The channels where your customers are — and where you direct from

• Web chat: Widget on your website, with your brand and style.
• WhatsApp: Your customers buy and you give orders — on the same channel.
• Email: Reply and send emails with full context.
• Voice / Phone: Inbound and outbound calls with natural voice.
• Telegram: Telegram bot connected to your knowledge base.
• Instagram DM: Manage Instagram direct messages.
• Slack: Direct your digital employees from your team's channel.
• Microsoft Teams: Request reports, approve actions and give instructions from Teams.

Humans do what humans do best. AI does the rest.

Your digital team handles the predictable: answering, executing, searching, documenting, following up. You and your team focus on what requires judgment, relationships and decisions — from wherever you want.

We operate this way ourselves. Sintonai is a 2-person team managing clients in multiple languages, 24/7, because our own digital employees run support, follow-up and operations. We direct them from our phones. That's exactly what we build for you.

• Your company works 24/7. You rest — or direct from the beach.
• Your digital employees never forget what you teach them. Your company retains knowledge even when people leave.
• You scale without hiring. More volume, same human team.
• You're always in control. See every conversation, approve what matters and correct in real time — from whichever channel you prefer.

We connect the AI model you want. No lock-in.

We're model-agnostic. Our job is to build the brain that makes any AI work with your company's data. You choose the engine.

• Bring your own API: You have an account with OpenAI, Anthropic, Google or another provider. We connect it and you pay them directly — no markup from us. You control the spend, the model, and the limits.
• We manage it for you: If you'd rather not manage API keys and invoices from multiple providers, we handle it. We charge you exactly what the provider charges, plus a small management fee. No surprises.
• On-premise or offline: For sensitive data, regulated industries, or simply wanting full control. We deploy private models on your own servers. No data leaves your network.

Compatible with any provider: ChatGPT, Anthropic · Claude, Google Gemini, ElevenLabs · Voice, Meta · Llama, Mistral, IBM Watson, Private models, And any other

You change tools. Your digital team doesn't notice.

We standardize all infrastructure on the MCP protocol so any change — in CRM, AI model, or channel — doesn't affect your digital employees or their knowledge.

• Change CRM without touching anything else: Migrate from HubSpot to Salesforce, or Odoo to Zoho. Your employees keep working the same — we only update the integration, not everything else.
• Change AI model with one click: Claude today, GPT-5 tomorrow, a local open-source model after that. The brain we've built works with any of them.
• Add channels without reconfiguring anything: You start with web chat. Then add WhatsApp. Then Slack to direct. Each new channel inherits all the intelligence your team already has.
• Your knowledge is always yours: The knowledge base, business rules, and integrations are yours. Exportable, portable, independent of the AI provider you use.

Direct your company from the dashboard. Or from WhatsApp. Or from Slack. You choose.

This isn't AI running blind. You see every conversation in real time, approve what matters before it goes out, and give your digital employees instructions like you would any employee: by message. From the office, from home or from the airport.

• AI & models: Which model each employee uses, real-time consumption and full configuration. Change models whenever you want.
• What your team knows: Upload documents, videos, audio and images. What you teach it, it knows. What you don't, it won't make up.
• Connected tools: See in real time which systems each employee has connected and what it can do in each one. Enable or disable with one click.
• Conversations in real time: See every conversation as it happens. Take control, write yourself, or let the employee continue. Without the customer noticing the difference.
• Approvals & limits: Define what it can handle alone and what needs your sign-off. What matters reaches you to approve — on the dashboard or your phone.
• What's happening: How much your digital team resolves, what it can't answer yet, where it needs more knowledge. Continuous improvement.

Getting started is this simple

• 1. Tell us about your company

  A diagnostic call. We see what you have, what you want to achieve, and what can start running on its own right away. No smoke and mirrors.

• 2. We build together

  We set up the knowledge base, connect your tools and open the channels — your customers' and yours. You oversee, we implement.

• 3. Your digital team goes live

  We launch with real conversations. We fine-tune in the first few days. Your employees learn and improve with every interaction.

• 4. You direct from wherever you want

  From that point, your company works on its own and you run it from the dashboard or via WhatsApp, Slack, Teams or email. No dependency on us for every tweak.

Most companies have their digital team live in under two weeks. More complex cases take up to a month.

Why Sintonai instead of building it yourself?

• Employees that work, not chatbots that talk: Any platform gives you a chatbot. We build the full brain — MCP server, knowledge base, integrations and rules — that makes your digital employees work with your company's real data.
• You direct them from any channel: The dashboard is the control center, but it's not mandatory. Give instructions, approve actions and request reports via WhatsApp, Slack, Teams or email — like with any employee.
• Agnostic by design: We're not married to any AI provider. Our job is to make sure any model — today, tomorrow and two years from now — runs on the infrastructure we've built for you.
• We start from where you are: You don't need everything digitalized. If you have data in Excel, we convert it. If you don't have an API, we build it. If you're ready, we plug straight in.
• Standardized to last: Everything built on the MCP protocol, the industry standard. Change CRM, model or channel — your employees and their knowledge don't change. Zero vendor lock-in.
• Privacy and compliance included: GDPR, data in Europe, full encryption, company isolation. For regulated sectors: on-premise with private models. None of your data goes anywhere you don't decide.
• We start by understanding your business, not selling technology: The first call is a real diagnostic. We tell you what makes sense to automate and what doesn't — before talking price. If we don't see a clear fit, we say so.

What our clients see

Results from companies whose operations already run on their own.

• 24/7 — Your company never closes: Queries answered, orders handled and leads qualified at night, on holidays and in August too.
• 80% — Queries resolved without a human: Your digital team handles the vast majority with the knowledge you've given it. You only step in when needed.
• 0 — Hours tied to the office: Approve, correct and direct from your phone. Your company stops depending on where you are.

ROI isn't just in what you automate. It's in getting your time back — and in your company running exactly the same wherever you are.

Every role you can hire.

This is the digital workforce any company — from an SMB to an S&P 500 — runs on in human-AI hybrid mode. Hire the roles you need: one today, the whole department tomorrow.

Sales

• SDR / Prospecting: Finds prospects, writes sequences and fills the meeting calendar.
• Inbound sales: Handles, qualifies and closes incoming opportunities.
• RevOps: Keeps the CRM clean and the pipeline measured.

Marketing

• Community manager: Creates and schedules social content — with your approval.
• SEO & content: Researches keywords and publishes articles that bring traffic.
• Email marketing: Sequences, newsletters and follow-ups that convert.
• Performance ads: Watches campaigns and budget, proposes adjustments.

Customer support

• Tier-1 support: Resolves most queries instantly, 24/7.
• Technical support: Diagnoses issues and opens tickets with context.
• Customer success: Follows up, detects churn risk and re-engages customers.

Operations

• Orders & logistics: Order status, shipping and delivery incidents.
• Procurement: Requests quotes and follows up with suppliers.
• Planning: Prepares shifts, schedules and operational reports.

Finance

• Billing & collections: Issues invoices and chases late payments tactfully.
• Accounts payable: Reconciles supplier invoices and preps payment runs.
• Financial analyst: Closes the month with reports and explained variances.

People (HR)

• Recruiter: Screens CVs, schedules interviews and answers candidates.
• Onboarding: Sets up, trains and accompanies every new hire.
• HR helpdesk: Payroll, time off and team questions, instantly.

Legal & compliance

• Contract review: First pass on contracts and risk clauses.
• Compliance: Monitors regulation (GDPR included) and documents evidence.

Tech & data

• IT helpdesk: Access, devices and common issues, solved on their own.
• Systems monitor: Watches outages and alerts, escalates what's critical.
• Data analyst: Answers business questions with your data, on the spot.

Executive

• Executive assistant: Calendar, summaries and briefs before every meeting.
• Receptionist: The company's first face: orients, filters and routes.

Every employee works 24/7 with your knowledge and your systems, and you direct them from whichever channel you prefer. Anything sensitive always goes through your approval.

Simple. No surprises.

Everything starts with a demo. Talk to Manuel, we review your case and propose the plan.

Custom plans — From €900/month · Implementation included

• Guided implementation by our team
• Unlimited knowledge base (docs, video, audio, image)
• Custom MCP server
• Custom integrations + bespoke APIs
• All channels (web, WhatsApp, email, voice, Telegram, Instagram, Slack, Teams)
• Any AI model or private on-premise models
• Dashboard with advanced analytics
• Priority support + dedicated CSM
• White-label available

Frequently asked questions

What exactly does Sintonai do?

We make your company work for you 24/7 with AI digital employees.

That includes:

• Your digital employees: they serve, sell, book, follow up and operate in your systems
• Their memory: we index documents, videos, audio, images and databases so they work with your real knowledge
• Their tools: we connect your CRM, ERP, store, calendars and whatever you use
• Their channels: web, WhatsApp, email, voice, Telegram, Instagram for your customers
• Your command channels: WhatsApp, Slack, Teams, email or phone to give instructions and approve
• The dashboard: where you see and control everything

You direct. They work.

How do I direct my digital employees?

The same way you'd direct any employee: by talking to them.

• Via WhatsApp: "how many leads came in today?", "prepare the order summary", "approve that post"
• Via Slack or Teams: instructions and reports in the channel your team already uses
• Via email or phone: if that's your usual channel
• From the dashboard: full view of conversations, approvals, knowledge and metrics

And what matters always goes through you: sensitive actions (publishing, launching a campaign, an off-policy discount) wait for your approval before executing.

What is an MCP server and what is it for?

MCP (Model Context Protocol) is the standard developed by Anthropic so AI models — Claude, GPT, Gemini or any other — can securely connect to external tools and databases.

It's the bridge between AI and your company. Without it, AI can only converse. With it, your digital employee can check your CRM, update an order, search your knowledge base, send an email or book a meeting.

We build and maintain that server so it works with all your systems.

What is RAG and why does it matter?

RAG (Retrieval Augmented Generation) is the technique that lets AI answer using your real knowledge instead of making things up.

Before answering, the digital employee searches your knowledge base — your manuals, PDFs, product sheets, internal policies — and uses that information as context to generate a precise, verifiable answer.

The result: your digital team never hallucinates, never guesses. If it doesn't know something, it says so. And every answer is backed by real documents from your company.

What is Tool Calling?

Tool Calling is the digital employee's ability to execute real actions, not just reply to messages.

When a customer asks about their order status, the employee doesn't just say 'I don't know' or give a generic answer. With Tool Calling, it queries your ERP in real time, gets the exact status, and responds with precise information.

Examples: search the CRM, create a booking, update a contact, send an email, schedule in the calendar, check stock. Real actions in your real systems.

Do I need everything digitalized to start?

No. We start from wherever you are.

• Data in Excel → we turn it into databases or accessible dashboards
• Undigitalized processes → we build the missing APIs
• Documents in PDF → we index them for the vector database
• Training videos → we extract the knowledge and index it
• Already ready → we plug straight in

The first step is always a diagnostic call to see where you are and what makes most sense to do first.

Can I choose which AI model my digital team uses?

Yes. We're completely agnostic. You can:

• Bring your own API keys from OpenAI, Anthropic, Google, ElevenLabs or another provider — you pay them directly, no markup from us
• Let us manage the models — we charge you exactly what the provider charges plus a small management fee
• Use private on-premise models on your own servers — for sensitive data or regulated sectors

And if you want to switch models in the future, you switch. The infrastructure we've built works with any of them.

How long does it take to get the team running?

It depends on your company's complexity. Most companies are live in 1-2 weeks. More complex cases with many integrations and lots of knowledge to process can take a month.

The process:
1. Diagnostic call (1-2 hours)
2. Knowledge base construction (2-5 days)
3. MCP and integrations setup (3-7 days)
4. Testing and fine-tuning (2-3 days)
5. Production launch

What happens if I change my CRM or tools?

Nothing. That's exactly what MCP standardization guarantees.

We update the integration with the new system — usually hours or days of work — and your digital employees keep working exactly the same. The knowledge base, business rules and all other connectors aren't touched.

You can change CRM, AI model, channel or voice provider. The brain we've built doesn't reset each time.

What tools do you integrate with?

CRM: HubSpot, Zoho, Odoo, Salesforce, Pipedrive
ERP: Odoo, SAP, Sage, Holded
E-commerce: WooCommerce, Shopify, PrestaShop, Magento
Calendar: Google Calendar, Calendly, Outlook Calendar
Communication: WhatsApp Business, Telegram, Slack, Microsoft Teams, Gmail, SMTP, Twilio, VoIP
CMS: WordPress, Webflow
Productivity: Notion, Airtable, Google Sheets
And any system with a REST API or webhook. If it doesn't have an API, we build one.

Is my data secure?

Yes. By design:

• Full encryption in transit and at rest
• Data isolated per company — no client can access another's data
• Servers in the European Union
• 100% GDPR compliant
• Role-based access control
• We never use your data to train AI models
• On-premise option for regulated sectors or especially sensitive data

How do I get started?

By talking to Manuel. Book a 30-minute demo (or message us on WhatsApp from the contact page): we review your case, show you digital employees actually working, and tell you honestly whether it makes sense for your company.

There is no self-signup: every implementation starts with a real diagnostic, and we hand you the account with your first employees already configured.